Schedule of Events


Pre-Convention Events

Mary LaPorte2:30 - 5:30 p.m.
Everything has Changed…Nothing has Changed (Ethics)
Mary LaPorte, CIC
Credits: Approved for 3 hours Michigan P/C Credit. Course Code: 66651. Provider #0007. 
The session will delve into the evolution in our world/workplaces due to changes in technology and contemporary workers.
Sponsor: Fremont Insurance

8:00 p.m.
YAC Convention Kick-off Networking Event
Sponsor: Paul Davis Restoration & Remodeling



Mary LaPorte8:30 - 11:30 a.m. and 1:15 - 4:15 p.m.
E&O (full-day program)
Instructor: Mary LaPorte, CIC
Credits: Approved for 3 hours ethics, 3 hours any line Michigan CE credit. Course #65797, provider #0007.
Mary will focus on agency/carrier relationships, understanding agency duties, 360 view of an E&O claim, importance of documentation, data breach opportunities, social media exposures and more. Plan to hear great illustrations!
Sponsor: Michigan Millers Mutual

Art Judson8:30 - 11:30 a.m.
Cruising through Certificates of Insurance
Instructor: Art Judson, CPCU, ARM, CIC (Ret.), AU, AAI, ASLI, ACS, AIS, API, ARM-P, AIC, AMIM, AINS, L.I.C.
Credits: Approved for 3 hours Michigan P/C Credit. Course Code: 65925. Provider #0007.
Art’s a guru on this topic, plan to experience the whole story and more regarding Certificates of Insurance in Michigan; he loves to field questions too.
Sponsor: The Motorists Insurance Group

Scott HummelScott HummelLunch
11:45 a.m. - 1:15 p.m.
Legislative - Local and National Compass Check
Instructors: Scott Hummel, MAIA SVP Government Affairs &
Wes Bissett, IIABA Senior Counsel Government Affairs
Credits: Approved for 1 hour any line Michigan CE credit. Course #66290, provider #0007.
What’s in the horizon now that the elections are over?
Sponsor: EMC Insurance Companies
Box Lunch Sponsor: Pioneer State Mutual


Brian Bartosh1:30 - 4:30 p.m.
Airbnb, Uber, Lyft and Cyber - Get on the Wave
Instructor: Brian Bartosh, CIC, LUTCF
Credits: Filed for 3 hours CE
New exposures are popping up through portholes right and left, Brian will walk you through how to discern and what to do.
Sponsor: Burns & Wilcox

Mary EisenhartPerpetuation 101…Sink or Swim
Instructor: Mary Eisenhart, CPCU, ARM, ARe, RPLU, CIC, CPIW
Credits: Approved for 3 hours Michigan P/C Credit. Course Code: 66533. Provider #0007
You need a plan! Mary will provide you with what you need to consider in creating a viable Perpetuation plan.
Sponsor: SECURA Insurance

5:00 - 6:00 p.m.
PAC Reception (by invitation only)
Come and donate at the door.
Sponsor: Xpert Technologies

6:00 - 6:30 p.m.
Reception provides a relaxed networking opportunity with friend and associates.
Sponsor: Burns & Wilcox
6:30 p.m.
Dinner with the band Thrill
Great networking, recognitions, food and entertainment.
Dinner Sponsor: SMART I.T. Services, Inc.
Entertainment Sponsor: Auto-Owners


8:00 - 8:20 a.m.
MAIA Membership Meeting

8:30 - 10:30 a.m.
David WalkerSponsor: Arlington/Roe
Forum Breakfast Sponsor: PREMCO Financial Corporation

Voice from the Top
Presenter: IIABA Chair Dave Walker, CIC, CRM
Hear directly what is happening at IIABA and nationally from one of our own.

TQA Recognition
18 agencies to be acknowledged for obtaining the TQA Designation in 2014.
Sponsor: Frankenmuth Insurance

Galvanizing Your Agency with Word of Mouth

Patrick GalvinKeynote Speaker: Patrick Galvin
In this dynamic presentation you will learn the essential elements of an effective word of mouth marketing campaign; how to assess your agency’s existing word of mouth; best practices for creating a “buzz worthy” service culture; how to choose and use the best social media channels; and how to build real world and online relationships that result in policy renewals and referrals.

Patrick Galvin10:45 - 12:45 p.m.
Beyond Networking: Cultivating Your Real World and LinkedIn Connections
Instructor: Patrick Galvin
Patrick will shift your thinking from “networking” to “connecting”. You will gain an understanding of how to maximize the success of face-to-face and how to create and leverage a LinkedIn presence.
Sponsor: Frankenmuth Insurance

Mary EisenhartWhy TQA? The Plan: Build. Grow. Perpetuate
Instructor: Mary Eisenhart, CPCU, ARM, ARe, RPLU, CIC, CPIW
Credits: Approved for 3 hours Michigan P/C Credit. Course Code: 66532. Provider #0007
Does your agency have a viable perpetuation plan and a solid business model; operations, financial, automation, HR, training (sales, etc.), carrier relationships, etc.? If your answer is no this session is for you! The time is now to establish your plan. Note: Beginning mid-March 2015 a new TQA Foundation/Session will start.
Sponsor: Frankenmuth Insurance

12:30 - 5:30 p.m.
Trade Show & Lunch (prize drawings at 4:30 p.m.) and more… with 100+ Exhibitors
The place to be; time to work the room and network!
Sponsor: PREMCO Financial Corporation
Trade Show Lunch Sponsor: EMC Insurance Companies

4:00 - 5:30 p.m.
Reception for Michigan’s own Dave Walker, 2014/15 IIABA Chairman Sponsors: Accident Fund Insurance Company of America, Arlington/Roe, Auto-Owners Insurance Company, Central Insurance Companies, Citizens Insurance, Conifer Insurance, EMC Insurance Companies, Foremost Insurance, Michigan Insurance Company, Pioneer State Mutual Insurance Company, Progressive and SECURA Insurance.

7:00 p.m.
Hospitality Suites
Great networking and Convention finale!